Understanding Banter, Harassment, Bullying and Victimisation

Aimed at managers and supervisors, this course will ensure that delegates understand the differences between banter, harassment, bullying and victimisation. Know what the law states and understand your legal obligations surrounding the Equality Act. Understand the different types of discrimination that can occur in the workplace and how to handle complaints when it takes place.

Course Content

• What are the differences between banter, harassment, bullying and victimization.
• The legal obligations and protection of employee’s rights
• Understanding different types of Discrimination
• What happens when it goes wrong? Liability and Tribunal awards explained
• Harassment vs Bullying
• How to handle complaints

By completing this course, delegates will be able to:

Recognise banter, victimisation, bullying and harassment. Understand the law and their obligations to protect their co-workers. Deal with complaints effectively.