ILM Level 5 Award in Leadership and Management
This six day course is aimed at those in an organisation with people management responsibilities. Delegates should attend this programme if they have been promoted from Team leader or Supervisor to manage business units or departments with broad responsibilities for engaging their teams to delivering result. This is also suitable for those in line for succession to such roles. The course will aid them in assessing their own skills and abilities and extend their knowledge and skills of leadership and management techniques.
The course is accredited by the Institute of Leadership and Management (ILM) and focuses on the two broad areas of leadership and management. The training is practical and participative as well as being linked back to the workplace to enable delegates to put their learning into practice. Make UK also includes a non-assessed module raising awareness of the legal context of managing people which compliments organisational compliance training delivered in a ‘best practice’ approach. Delegates will gain excellent insight into all aspects of managing people, setting them up for success in their roles.
Course Content
Becoming an Effective Leader
- taking responsibility
- contributing to overall vision and goals
- setting and providing guidance on values
- setting direction for significant programmes or projects
- stimulating innovation and enterprise
- anticipating, planning for and leading change
- overcoming obstacles
- delegating
- setting objectives for teams and individuals
- communicating and motivating
- supporting and developing programmes, projects, teams and individuals
- modelling appropriate behaviour
- representing the team and feeding back its experiences and views
- protecting the team and its members
- applying emotional intelligence
Management – Efficiency & Effectiveness
- Nature, purpose and importance of vision and mission in setting values and strategic direction, and the significance of stakeholders in shaping vision and mission
- Importance of translating vision, mission and strategic goals in to operational objectives
- Setting SMART objectives
- Definitions of, and conflicts between, effectiveness and efficiency
- Definitions of, and conflicts between, authority, accountability and responsibility
- Need for negotiating techniques
- Setting priorities
- Principles of delegation to achieve overall objectives
- Control mechanisms to monitor outcomes and ensure achievement of objectives
- Using feedback from others to critically evaluate own performance
- Techniques for collecting and analysing feedback from others, including 3600 feedback
- Personal development planning
- Measurable organisational, team and individual objectives
- Time management techniques
- Efficiency and effectiveness matrix
- Target setting and performance indicators
- Planning techniques appropriate to activity
- Systems theory and process design
- Monitoring and control techniques and records
- Use of results to “close the loop” and make continuous improvements
Beginnings and Endings – The Legal Aspects of Management
- Employment rights – the context of statutory and contractual entitlements
- Creating a positive environment – unconscious bias and diversity
- Management best practice -an introduction to managing in a formal context
Pre-requisites
Assessment
More details
By completing this course, delegates will:
- Understand own ability to fulfil key responsibilities of the leadership role
- Be able to evaluate own ability to lead others
- Be able to assess the organisation’s ability to manage efficiently and effectively to achieve targets and objectives
- Be able to evaluate own ability to manage efficiently and effectively
- Develop their understanding of the legal responsibilities of managing people